At RSFIT LTD, we respect the privacy of all our clients & visitors attending rsfit.co.uk and our training sessions online or in person. The personal information that we collect about you and your is used only to provide appropriate service to you, and communicate with you effectively. Our legal basis for processing the personal information relating to you is so that we can fulfil our contract with you.
Any information that you provide is kept secure. Data that is no longer required* is erased after your child has ceased attending our Club.
We will use the contact details you give us to contact you via phone, text message, email or post so that we can send you information about your training, RSFIT LTD and other relevant news, to send invoices and communicate with you regarding payment of our fees.
We will only share personal information about you with another organisation if we; • Are required to by government bodies or law enforcement agencies; or
• Engage a supplier to process data on our behalf (e.g. to issue invoices, to take online
bookings, or to recover debts); or
• Have obtained your prior permission.
You have the right to ask to see the data that we have about yourself and to ask for any errors to be corrected. We will respond to all such requests within one month. You can also ask for the data to be deleted, but note that;
• We will not be able to continue to provide our services if we do not have sufficient information
• Even after you have stopped using our services, we have a statutory duty to retain some types of data
for specific periods of time so cannot delete everything immediately.
If you have a complaint about how we have kept your information secure, or how we have responded to a request to access, update or erase your data, you can refer us to the Information Commissioner’s Office (ICO).
*We do need to retain certain types of data (such as records of complaints, accidents, and attendance) for set periods of time after you ceases to use our services, but we delete as much personal data as we can as soon as possible. Unless given permission to keep it I.e. progression, results etc